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Yap Cien Chen
Yap Cien Chen

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How We Increased Push Notification CTR: 4 Counter-Intuitive Lessons from 6 A/B Tests

How We Increased Push Notification CTR: 4 Counter-Intuitive Lessons from 6 A/B Tests

ByYap Cien Chen

In mobile marketing, it’s easy to fall into the trap of common assumptions. One prevalent belief is that users with low in-app currency balances, are “low engaged users” who will…

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Case Study: Establishing Domain Reputation Through New Sender Address Warm-Up

Case Study: Establishing Domain Reputation Through New Sender Address Warm-Up

ByYap Cien Chen

Background / ProblemWe created a new sender address to improve campaign segmentation and deliverability tracking.However, because this was a brand-new sender domain, it initially had no reputation with mailbox providers…

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A/B Test Results: App Push Notification Style That Increased CTR by 3.62%

A/B Test Results: App Push Notification Style That Increased CTR by 3.62%

ByYap Cien Chen

For ages, we’ve been sending out push notifications like everyone else, but we were flying blind. We had a gut feeling that different messaging styles mattered, but we didn’t know…

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How Personalization Style Improved App Push CTR Among Low Engaged Users

How Personalization Style Improved App Push CTR Among Low Engaged Users

ByYap Cien Chen

Background / ProblemOur initial assumption was that users with less engaged, leading to lower click-through rates (CTR). Conversely, we believed that users who tend to be more active, would naturally…

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Budget Optimization on App Traffic (Meta, Google, TikTok)

Budget Optimization on App Traffic (Meta, Google, TikTok)

ByYap Cien Chen

Background / Problem Actions Taken Results / Impact Resulting in +20% uplift in purchases with decreasing total spend by 40%.

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Meta Campaign Type Optimization (App Install vs Re-engagement vs Sales)

Meta Campaign Type Optimization (App Install vs Re-engagement vs Sales)

ByYap Cien Chen

Background / Problem Actions Taken Results / Impact Final optimization: Budget shifted 60% to Sales campaigns, 20% to Re-engagement for retention, 20% to App Install for growth.

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S-Reward Centre 11.11 Mega Campaign (7–13 Nov)

S-Reward Centre 11.11 Mega Campaign (7–13 Nov)

ByYap Cien Chen

Background / Problem Actions Taken Results / Impact

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iPhone 15 Series New Launch

iPhone 15 Series New Launch

ByYap Cien Chen

Background / Problem Actions Taken Results / Impact Push notifications achieved a CTR of 4.11% (above average for product launches).

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Website SEO: The Key to Unlocking Online Success

Website SEO: The Key to Unlocking Online Success

ByYap Cien Chen

Every company nowadays desires a strong online presence, and website SEO (Search Engine Optimization) is the key to achieving that. SEO is a collection of methods and strategies aimed at…

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Create a Good Website Design: 10 proven tips for a User-Friendly and Goal-Driven Website

Create a Good Website Design: 10 proven tips for a User-Friendly and Goal-Driven Website

ByYap Cien Chen

Are you designing your first website? Or perhaps you want to update an existing one? In any case, you want to make it the best user experience it can be!…

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